CERTIFICATE OF EXCELLENCE AWARD

CUSTOMER REVIEWS

 

"If we aim for OUTSTANDING but achieve GOOD then I guess that`s GREAT"

                                                                                                               T.Zimbalatti

 
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TRANSFORM TOGETHER

Quality and Integrity, Compassion and Transparency...

It is with pleasure that we at T2Z Care Services can welcome you to our web page where you can find out more about our services and get an idea of our ethos and what we stand for. We always aim for an outstanding quality of service and always intend that this is reflected in our practices.


At T2Z Care Services, we’re passionate about providing the best quality of service possible to our clients.


We understand how difficult it can be when searching for a care provider and we also know how difficult it can be to make a decision when all you want is `the best`. We operate on a `working together` ethos with a person centred approach and support our clients throughout to ensure a smooth transition into our services.


If you are looking for yourself, or if you are family member, a carer, a friend or a care professional looking for a care provider - we can help you make a decision as to whether our services will be right for you.

 

ABOUT US

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Carpe Diem (Seize The Day) and that is exactly what I did when I first begun working in the care industry. My main purpose was to `make change` in peoples lives.


From that day until now I have always kept that purpose alive and never allow my vision to be clouded. I am proud to have the opportunity to continue to make change in people lives and allow the people we support to feel and to live a sense of fulfillment.


Now with a strong, passionate and professional team we have created a synergy within T2Z where we all empower to keep this purpose alive and reflect this within our practices.

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T2Z Care Services are regulated by the Care Quality Commission.

Registered Company No. 11807641

 

OUR PHILOSOPHY

We believe in a world where everybody should be treated as equals,
a world where honesty and integrity is upheld,
a world where customer satisfaction is a focal point,
a world where leadership is an everyday practice,
a world where caring is rewarding,
a world where there is no burden,
a world where culture is positive,
a world where opportunity is never far away,
a world where we can all 'transform together'

 
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OUR SERVICES

We offer Homecare / Domiciliary Care and also Supported Living Services.


T2Z Care Services Ltd are committed to providing a service that is flexible and tailored to meet each individuals needs. Each individual is unique so will not always require support in some areas, however - person centred planning tailors the support directly to our clients needs. Below are some example areas of support we can provide:

  • Support with Budgets and Budget Planning

  • Support with Direct Payments and Self Funding

  • Supporting People Living With Physical and Mobility Challenges

  • Supporting People Living with Autism

  • Supporting People with Behaviours that Challenge

  • Supporting People Living with Dementia

  • Positive Behaviour Management and Support

  • Supporting People Living with Mental Health

  • Support With Social Living and Life Skills

  • Support With Personal Care and Day to Day Living

  • Support with Health Needs

  • Support with Medication Needs

  • Support with Domestic Tasks

  • Support with Appointments and Activities

  • Sits and Companionship

Please don`t hesitate to contact us if you have any questions about these services or any other services we may be able to offer.

Communication and Understanding

Once we know what it is you are looking for in a care provider, whether it is for someone who may have Learning Difficulties, Autism, Mental Health or maybe someone who is Physically Challenged, or simply someone who may require a little bit of extra support - we can discuss, adapt and implement a person centred approach to effectively support the individual.

It is also important to us to ensure a transition strategy plan is in place (in some cases) to minimise anxiety and reduce risk of triggers that might impact the well-being of the individual during a transition into our services.

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A Right To Be Happy​

Everybody has a right to be happy! Particularly if they are paying for a service. We endeavour to give all our clients the freedom to choose how they wish to live their life.

Our aim is to ensure a consistency in positive mental well-being, promoting a happy and positive culture and to ensure our clients are completely satisfied with our service. 

Whether our clients require minimal or full support - we will work in a way that is pro-active and creative to ensure needs are met and that they are achieving outcomes, goals, aspirations or even fulfilling dreams.

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Peace Of Mind

T2Z are committed to retain a reputation of honesty and transparency and that this is reflected in our day to day practices. We have an open door policy for our clients and anyone involved in our clients care and are welcome to discuss anything without hesitation. We believe peace of mind is important for all of us! 

Knowing that our clients are safe and cared for with empathy and honesty. We aim to allow our clients, loved ones and / or anyone involved in our clients care to continue with their life without worry.

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DATA PROTECTION AND GDPR

Your Information is Safe

We believe that our clients have the right to know how we are handling their information.

Due to the nature of our business we have to communicate and hold confidential information (or data) on a daily basis. It is extremely important to us that our clients are reassured that this information is communicated and stored securely and that the necessary safeguards for protecting this data (electronic information) are put in place.


We run our internal communication and data storage network with strict use of Multi Factor Authentication. Data stored and data shared are also closely monitored by a single authorised administrator who is also the DPO (Data Protection Officer) to ensure strict policies are in place to protect the information we hold and / or share. Data is encrypted end to end and backed up securely. We operate in line with Government expectations of ISO27001.

We are registered with the Information Commissioner's Office.

Watch the video for more information about data protection and other useful information about the General Data Protection Regulation.

 
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WORK FOR US

If you would like to become a member of our T2Z care team we would love to hear from you.

If you are interested in working for us please send your CV to our recruitment department on recruitment@t2zcareservices.co.uk or if you have any questions please don`t hesitate to ask.

Alternatively you can contact us via our web page contact form.

 
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CONTACT US

We’d love to hear from you...

Please don't hesitate to get in touch if you would like to know more about our services and what we can do for you.

If you are interested in careers with T2Z Care Services you can also contact us via this contact form and we will get in touch.

Our registered office location is fully wheelchair accessible.

Office hours:

09:00 - 17:30

Monday - Friday

Out of Hours: 07498 987 626

Address:
T2Z Care Services
Building 8, Floor 4, The Carlson Suite
Vantage Point Business Village
Mitcheldean, Gloucestershire
GL17 0DD

Tel: 01594 546 306 or 01594 546 307

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ADDITIONAL INFO

ICO
CCQ
Careskills Academy
Gloucestershire Care Providers Association